[The below is a dramatization for you amusement...our real contact number is below in bold print.]
Should you need to contact us please call 888-555-1212. Select either 1 for 'place an order' or 2 for 'problems with order' (these are the only reasons you may call). After your selection your call will be routed away from hard working, tax-paying Americans to the lowest bidding call center located in India. Once you have been on hold for a minimum of seven minutes one of our polite and responsive representatives will field your call in a strangely difficult to comprehend English. Thank you...
Tired of dealing with automated phone menus and companies that you just can't get a hold of? Yeah, we are too. You need us you can call us directly. From Australia to London to California and everywhere in between we're here for you! We're in the store from 9AM to 6PM on weekdays, and If we're in the garage after hours or on the weekend and hear the phone ring, we'll definitely pickup. Simply ring us at 727-386-9735.
Be assured that when you call, you won't find us rushed, perfunctory or rude. The fact is we are waiting for you to call us. And once more, we're actually glad you called. Imagine that! The more questions you ask the better. We love to get to know our customers and hopefully, eventually, by first name and look forward to chatting about your current project, dreams and aspirations or simply the latest BLOG post or crazy thing your MC buddies did last Friday night.
Either way, we are the owners of DCC, and when you have a question you will speak to us - the way it used to be in business - the way it always will be at DCC.
The Crew - General Emails & Questions, Etc..
Chris C. - Product questions, Tech Support, and someone to talk to about Harleys???
Kara - AP, Order status, Changes, Tracking, Returns and general comic relief..
Chris H. - Purchasing, Product questions , Moto GP stats and the Bostrom Bros careers.
Herm Narciso - Management, Vendor Relations, R&D and information about Michelob Ultra..
Jason Paul Michaels - Commercial Accounts, Marketing, PR, Website and directions on how to cut sleeves off your shirts..