When Will My Order Ship?
DCC works hard to ship your order as soon as possible! Most orders will ship within 1-3 business days. We stock a ton of gear here but do see some delays and constraints with replenishment stock from time to time, but we will send you an email as soon as we are made aware of any delays to let you know what’s up. If your order has already been shipped, the View Order History page will have the tracking information.
Shipping Options / International Shipping
Currently DCC offers USPS priority mail shipping both domestically and for international shipments. We like this option because it gets your order to you the fastest way possible with the least expense. In most cases your order is to you in 2 days from when we ship it! Some larger items though, like handlebars, and tires will see a bigger shipping charge, so for these items we offer UPS as a second option to help with those costs. In any case you will always see your final shipping price before you checkout and if anything looks out of whack for our International customers, just drop us an email and we'll look into it!
Combining and Adding Items to your Order
Orders can be combined and items can be added to an existing order, but since we do not hold onto your credit card number you will need to call us to give us the number so we can manually charge the card. Or you can just send the payment to our paypal acct @ paypal@dimecitycycles.com.
Are Blinkers, Grips, Barends, ETC...sold as pairs?
Unless otherwise noted in the description as being sold individually you can rest assured that items like blinkers, grips and such as sold as pairs and the pricing properly reflects that. Yes, we know...that's the best news you've gotten since you found out she wasn't pregnant.
What are Loyalty Points?
We use these like airplane miles. Every $1 you spend gets you 1 point. Every 100 points equals $1.00. Once you accumulate 250 points you can then add the points to your cart (prior to checkout) to apply to your order. Or hold onto them for special offers that we’ll run from time to time. Points are accumulated in many ways. Create an account and immediately earn 80 points, refer a freind, earn 100, buy a part and earn the points associated with that part, hell if we like you we may even just add some points to your account for the heck of it! So come fly with us!
DOT or NOT Approved?
Some of the products DCC carries may not be DOT approved, so what does this mean? Well it’s simple, in the case of helmets, if your state requires a helmet by law, then the helmet must be DOT approved to keep you from getting a ticket. Also if it’s DOT approved you can be assured that it’s a helmet built to a standard that should protect your noggin should you get clobbered. States like Florida don’t require a helmet, so that means we can put anything we want on our heads including any novelty helmet, or a flower pot. Same with lights. If they are not DOT approved and your state requires turn signals for example, some of our markers may not pass inspection. So basically checkout your state laws and check our product descriptions to help keep you legal. In the end, DCC will not be liable for any tickets, damage or problems you get into. It’s on you, hombre.
