Terms and Conditions
Shipping and Delivery
When We Ship
Our goal is to get your order to you as fast as possible. Most orders are shipped the same day they are received as long as the order is placed before 12:00 PM Eastern Time, otherwise it will be shipped the next business day. Business days are Monday through Friday. Note: Due to the large volume of orders placed over the weekend, ground orders placed after 5:00 PM Sunday through Monday will be shipped out on Tuesday.*
If an item is a special order or being sourced locally, the items are typically shipped out within a day or two. If there is a longer delay, we will contact you.
United States Postal Delivery times are estimates. We do not guarantee United States Postal Delivery Time.
Next Day Air orders and 2nd Day Air orders need to be placed before 12:00 PM or they will go out the following business day. Customers will receive their package on Monday for a next day air order that is processed before 12:00 PM on Friday. Customers will receive their package on Tuesday for a 2nd day air order that processes before 12:00 PM on Friday.
There is no Saturday/Sunday delivery.
* Next Day and 2nd Day orders placed over the weekend ship out Monday.
Please select International Shipping option. International customers have the option to choose between UPS, USPS Priority or USPS First-Class shipping. We do not recommend First-Class International due to the high risk of lost packages. Customers who choose First-Class shipping will be fully responsible for tracking and lost packages. Dime City Cycles will not be responsible.
Also, if the USPS website is unavailable while Dime City calculates shipping costs, a default shipping cost may be entered based on product value. Please note we may need to adjust shipping costs in this situation.
International Shipping costs do not include any duties, taxes, or brokerage fees that may result of the products being shipped from the United States. Buyer is responsible for any and all duty, tax or brokerage fees that may result from the shipment. Please check with your local customs office for further details.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
Shipping to a P.O. Box
Because of UPS limitations, we cannot ship items via UPS to a Post Office box. UPS requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders where the item description states shipment by UPS, or where you require delivery by UPS. We will automatically switch orders going to a PO Box over to USPS Priority Mail if a UPS shipping option is selected. Packages will be shipped without requiring signature.
Shipping Times (after it leaves the warehouse)
We offer free shipping on all orders over $100 within the contiguous (lower 48) United States. We offer free shipping on all Canada, Alaska and Hawaii orders over $199.
Note, some bulky and/or heavy items are not eligible for free shipping. If the item is not eligible, it is noted in the shopping cart and you are alerted when checking out. If you wish to receive free shipping, please remove the item that is not eligible.
Free shipping is not eligible with other discounts such as dealer discounts.
If returning items that were shipped for free, customer may incur extra return fees to cover the free shipping cost.
California has instituted an amendment to their vehicle code regulations section 27156(c). Don’t worry you don’t need to be a lawyer; we’ll break it down for you.
In a nutshell, Californians are no longer able to lawfully modify or remove any part of a motor vehicle that acts as an emissions or pollution control device. This includes but is not restricted to exhaust systems, mufflers, carburetors, evaporative loss collection systems, and catalytic converters. You can replace parts with original equipment that meets the regulations, or even install aftermarket parts that have been exempted by the executive officer of the state board.
Chemicals, oils, aerosol spray cans are all considered hazardous material. We cannot ship these products internationally or to Alaska and Hawaii. Within the contiguous USA, we cannot ship these hazardous materials via air (air includes USPS Priority and Express Mail, UPS 3-Day or faster services) - UPS Ground is the ONLY shipping option for these items.
Shortages and Shipping Damage
Damage or loss in transit by courier is the responsibility of the carrier (you must contact the carrier in case of Damage or non-delivery and make a claim). Shipments must be opened immediately upon receipt and the contents checked for completeness, damage and proper application as we will not accept claims after 10 days from date the package was received. If there is any damage to the order, place a claim with the carrier immediately and be sure to keep all original shipping cartons, packing, etc. The courier company will want to examine them before approving claim for payment. Mail shipments (outside USA) often are held by Customs or the Post office. You should check with your carrier or local post office/customs department if the package does not arrive in a timely manner.
Orders can only be placed Online and the site has been certified as secure. We do not have a minimum order and all prices are in US Dollars. Prices are subject to change. We accept Visa, Mastercard, American Express and Discover Cards and payments by Paypal. Additions or other changes cannot be made to orders after they are placed.
Paypal E-Check orders will be held until the funds clear. Money orders and paper checks are not accepted. We do not accept Cash On Delivery (COD) payments.
If you cannot purchase by Paypal or credit card, we recommend asking a friend or relative who does have these options available to place the order for you. The Online system sends a notice of shipment and a Tracking number when the shipment is made.
Dime City Cycles reserves the right to cancel any order prior to shipment at its discretion. In the event of a cancellation the refund process for the full payment shall be started at the same time as the cancellation, and the customer will be notified via email.
When placing your order, please double check the product photo and description to make ensure that the part you order fits your specific bike, as all qualifying returns have a 15% restocking fee, and shipping is non-refundable. Please see our Returns Policy for further details.
Gift certificates expire one year after the date of purchase.
We use reward points like airplane miles. Every $1 you spend at Dime City Cycles earns you 1 point. Every 100 points equals $1.00. Once you've accumulated 250 points or more, they will be available in the "Reward Points" drop down window in the shopping cart section for you to redeem against your order total. From there you can decide how many (if any) you want to use in increments of 250 or more.
Points are accumulated in many ways. Create an account and immediately earn 10 points, refer a friend, earn another 100, buy a part and earn points associated with that parts price, (i.e. $432.00 = 432 points). We’ll also have promos from time to time that may double up your points! And heck if we like you, we may even just add some points to your account for being a good customer! If nothing else, they’re a great way to get free stuff, so come fly with us and earn some rewards!
You can redeem your points at checkout. If you have accumulated enough to redeem them you will have the option of using points as one of the payment methods. The option to use points as well as your balance and the monetary equivalent will be shown to you in the Payment Method area of the checkout. Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.
MINIMUMS AND MAXIMUMS
There are no maximums but you must have at least 250 points to use them at check out.
MANAGE YOUR REWARDS
You have the ability to view and manage points through your Customer Account. From your account you will be able to view your total (and currency equivalent), minimum needed to redeem, and a cumulative history of acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes.
Reward Point promotions are subject to advertised time periods and terms and conditions as outlined for the given promotion. Double The Points promotions apply to all orders placed during the promotional time period only.
- You must be logged into your account to receive and use points.
- Points can be used as store credit in our system only.
- Points cannot be redeemed for cash.
- Points cannot be used on the same order as they were initially earned from.
- Reward Points do not expire.
- You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points. This option is found in the section of the My Account area.
We accept in store pickups. We love meeting our customers! Please select the in store pickup option at checkout.
State Sales Taxes
For all Dime City purchases, sales tax will be charged where Dime City is required by law to charge tax. We will charge the applicable City, County and State sales taxes in the following state(s): Florida.
To the best of our knowledge, all photos and application information contained herein are accurate. However, Dime City Cycles assumes no liability related to product use and fitment. Buyers are solely responsible to insure that product use and fitment is consistent with their machine and application.
Product which has been marked down with special pricing in RED may be interpreted as product which has deviated from its original MSRP. These products may include, but are not limited to;
- Sale Products
- Promotional Products
- Closeout Product
- Discontinued Product
- Open Box Product
Any product listed on the Dime City Cycles web store which carries marked down special pricing, does NOT fall under the same return policies as new “non-special priced” products. All discounted pricing sales are final. No returns will be accepted.
Products in the Dime Store Category are typically closeouts, overstock, or discontinued parts. In some cases we may list open box returns. This product has been inspected and deemed functional as per its intended use. Any damage or blemishes have been pictured and explained. All sales of this product are final. No returns will be accepted.
If you have any questions or are uncertain about any marked down items please call our customer service department Mon-Fri 7am-4pm EST. 727.386.9735
General merchandise is guaranteed for 45 Days from date of retail against manufacturer's defect in workmanship or material. Guarantee is limited to replacement of the unit or defective component thereof only. Any item which has been modified, subjected to misuse, neglect, incorrect installation or application is not covered.
We make every effort to ensure every product we sell is made from quality materials and fits your motorcycle. If you have a problem, we make every effort to help resolve the issue. Please see our Returns Policy for further details.
Please note, manufacturer warranties must be addressed with the manufacturers and often times the manufacturers require any claimed defective part be sent directly to them.
Buyer shall defend, indemnify and hold Dime City Cycles and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Dime City Cycles. Dime City Cycles may participate in the defense of any such claim for the further protection of its own interests.
Limitation of Liability
Without limiting the scope of any other terms and conditions herein, including Dime City Cycles disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Dime City Cycles BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER’S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Dime City Cycles OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
Without limiting the scope of any other terms and conditions herein, Dime City Cycles shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Dime City Cycles may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Dime City Cycles be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Dime City Cycles, Dime City Cycles shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Dime City Cycles from responsibility or liability for any resulting incomplete fulfillment of Buyer’s order.
Privacy and Security
We at Dime City Cycles are committed to protecting your privacy.
Please read this Copyright Notice carefully before using this site. By using this site, you signify your consent to the terms of this Copyright Notice. If you do not agree to the Terms, please exit the site.
You should assume that everything you see, read or hear on this site is protected by copyright, design right and/or other intellectual property rights unless otherwise stated and may only be used in accordance with these Terms. Dime City Cycles does not warrant or represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Dime City Cycles. Images, illustrations, graphics, text, etc, are either the property of Dime City Cycles or third parties who have licensed their rights to Dime City Cycles. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms. Any unauthorized use of the images may violate copyright laws, trademark laws and/or other regulations and statutes.
The trademarks, logos and designs displayed on the site, are the property of Dime City Cycles or third parties who have licensed their rights to Dime City Cycles. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Dime City Cycles or such third party that may own the trademarks displayed on the site.
You may download, print and store selected portions of the content of the site provided that you (i) only use these copies for your own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in the media, and (iii) do not modify or alter the content in any way. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Dime City Cycles reserves complete title and full intellectual property rights in any content you download from this site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without obtaining written permission from Dime City Cycles in advance.
Dime City Cycles has not reviewed all of the sites linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site. Your linking to any other off-site pages or other sites is at your own risk.
This site may contain links to other Websites operated by third parties other than Dime City Cycles. Such links are provided for your convenience only. Dime City Cycles does not control such Websites and is not responsible for their content. The fact that this site contains links to other sites does not mean that Dime City Cycles approves of, endorses or recommends those sites, nor does it imply any association with their operators. Dime City Cycles disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this site.
General Terms of Purchase
The terms and conditions set forth in these terms of purchase (this (“Agreement”) and the “Terms of Access” constitute the entire agreement between Dime City Cycles and you (the “Buyer”) concerning product purchase through the Website, phone or email. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.
Offer and Acceptance
By ordering a product on the Website, by phone or by email, Buyer shall be deemed to have made an offer to buy the specified product from Dime City Cycles pursuant to this Agreement. The acceptance and fulfillment by Dime City Cycles of any order placed with Dime City Cycles is subject to Buyer’s acceptance of all of the terms of this Agreement.
a. No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Dime City Cycles in the event of Buyer’s breach of this Agreement.
b. All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered “writings” for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the United States mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Dime City Cycles, 201 Kelsey Lane, Suite B, Tampa, FL 33619.
c. If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.
d. These Terms and Conditions shall be governed by and construed under the laws of the State of Florida, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Florida. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
e. Dime City Cycles may at any time revise these Terms by updating this posting. You are bound by any such revision and should therefore periodically visit this page to review the current Terms to which you are bound.